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California Office of the Patient Advocate
“I received the ultimate customer service from the staff, nurse and doctor. I will always feel comforted and optimistic about receiving the best treatment available when I need their services again.”
“Dr. Powell at Sansum Clinic is an awesome rheumatologist. He is very caring and always up to date on my care.”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“Been there, done that, and Dr. Alan Hersh is the best, most compassionate doctor ever. I love him and I'm so grateful for the care he has provided to me. Thank you, Dr. Hersh!”
“Joey Jaramillo and the Pesetas Pharmacy are rock stars! They are on top of all of their orders. All of my prescriptions arrive on time. If I ever have any issues, they are resolved immediately. Everyone is so friendly, efficient, and dedicated. Joey is fantastic and has the most amazing customer service I have ever experienced. Thanks so much to Joey and the Pesetas Pharmacy staff for all their hard work and dedication!”